Terms & Condition

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Neurochip, also known as "we", "us", " neurochipbd.com" is pleased to welcome you. We are an online marketplace, and these are the terms and conditions that govern your access to and use of Neurochip, as well as its related sub-domains, sites, mobile app, services, and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement").

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without notice, and changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions for updates on a regular basis. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.

  1. Terms of Use


We may require that you sign up with us or provide personal information to complete the creation of an account, and we may invalidate the username and/or password at any time in our sole and absolute discretion, without giving any reason or prior notice, and we shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with, or by reason of such request or invalidation.

You agree to accept responsibility for maintaining the confidentiality of your user identification, password, account details, and related private information, and to ensure that your account and its related details are kept secure at all times and that all necessary steps are taken to prevent account misuse. You should notify us immediately if you have any reason to believe that your password has become known to anyone else, or if the password has been compromised.

Please make sure that the information you provide us with is accurate and complete at all times; you are required to update details about your account in real time by accessing your account online; for pieces of information that you are unable to update by accessing Your Account on the Site, you must notify us via our customer service communication channels so that we can assist you with these changes.


Please read our Privacy Agreement, which also governs your visit to the Site; any personal information / data you provide to us or that you provide to us through your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you do not agree to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.
All user data is stored by Neurochip to ensure easy operational process and give customized offers to the user.


We reserve the right to make changes to the Site, its policies, these terms and conditions, and any other publicly displayed condition or service promise at any time, and you will be bound by the policies and terms and conditions in effect at the time you used the Site, unless a change to those policies or these conditions is required by law or government authority (in which case it will apply to orders you have already placed).


You agree, understand, and acknowledge that the Site is an online Buying Platform that allows you to Buy Business Solutions listed at the price indicated at any time from any location using a payment method of your choice, and that we are only a facilitator and cannot be a party to or control in any way any transactions on the Site or on a payment gateway made available to you by an independent service provider.


If you believe your intellectual property rights have been infringed upon, please contact us at founder@neurochipbd.com or cto@neurochipbd.com, and we will make all reasonable efforts to resolve your concern within a reasonable amount of time. Please include your name, address, contact information, and as many relevant details of the claim as possible, including the name of the infringing party.

We also respect a manufacturer's right to enter into exclusive distribution or resale agreements for its Business Solutions; however, violations of such agreements do not constitute intellectual property rights infringement, and we would not be able to assist in the enforcement of such agreements because it is a matter between the manufacturer, distributor, and/or respective reseller.


We list a lot of Business Solutions for Buying on the Site from a lot of buyers, and we host a lot of comments on listings, so we operate on a "claim, review, and takedown" basis. If you believe that any content on the Site is illegal, offensive (including but not limited to material that is sexually explicit), or misleading, please contact us.

Please make sure to include your name, address, and contact information, as well as many relevant claim details as possible, such as the name of the objectionable content party, instances of objection, and proof of objection, among other things. Failure to do so will render your claim invalid and unusable for legal purposes.


You are communicating with us electronically when you visit the Site or send e-mails to us. You will be required to provide a valid phone number when placing an order with us. We may communicate with you by e-mail, SMS, phone call, posting notices on the Site, or any other mode of communication we choose to employ.


You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged, or impaired in any way; you must not engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders, or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged, or impaired in any way; and you understand that you, not we, are responsible for the Site, its employees, officers, representatives, stakeholders, or any

  • with the purpose of deception, or in conjunction with a crime or other illegal behavior
  • to send, use, or reuse any material that is illegal, offensive (including, but not limited to, sexually explicit content or material that promotes racism, bigotry, hatred, or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing; ethnically objectionable, disparaging; or in violation of copyright, trademark, ""spamming"
  • Using the Site for nefarious reasons.
  • to bother, inconvenience, or create unnecessary concern
  • for any other reasons than those for which we originally intended


You may contact us Calling or emailing us.

Details Are in page Footer.


We shall do everything possible to make sure that access to the Site is always accessible, uninterrupted, and error-free. This cannot be guaranteed, however, owing to the nature of the Internet and the structure of the Site. Additionally, your access to the Site may be discontinued or limited from time to time without notice to allow for repairs, maintenance, or the introduction of new facilities or services. We shall make every effort to keep the frequency and length of any suspension or restriction to a minimum.


You understand and agree that you are using the Site's services and transacting at your own risk, and that you are exercising your best and most reasonable judgment before engaging into any transactions. We will not be accountable or responsible for any acts or inactions by buyers, nor for any violation of terms, representations, or guarantees by the buyers or manufacturers of the Business Solutions, and explicitly disclaim all duty and liability in that respect. We will not arbitrate or settle any problem or disagreement between you and the Business Solutions sellers/buyers or manufacturers.

We also expressly disclaim any express or implied warranties or representations about the quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the Business Solutions listed, displayed, or transacted, or the content (including Business Solutions or pricing information and/or specifications) on the Site. While we have made measures to prevent errors in content, this Site, including all content, information (including the pricing of Business Solutions), software, Business Solutions, services, and associated graphics are given on an "as is" basis, with no warranties of any kind. We do not sponsor or condone the Buying or Buying of any Business Solutions on the Site, either implicitly or explicitly. Neurochip will not have any rights, title, or interest in the Solutions that sell via or show on the Site at any time, nor will Neurochip have any duties or liabilities in relation to any transactions on the Site.

We will not be accountable or responsible for any acts or inactions of any other service provider featured on our Site, including but not limited to payment providers, instalment programs, warranty services, and other similar services.


We shall not be held liable for any delay or failure to perform our duties under these terms if the delay or failure is caused by an event beyond our reasonable control. This condition has no bearing on your legal rights.


The laws of The People's Republic of Bangladesh govern and are interpreted in line with these terms and conditions. You agree that any dispute occurring within Bangladesh under this Agreement will be resolved exclusively by the courts, tribunals, and/or quasi-judicial authorities in Dhaka, Bangladesh.


Solutions owned by Neurochip, its subsidiaries, affiliates, and their respective officers, directors, agents, and employees shall indemnify and hold harmless Business Solutions as owned by Neurochip, its subsidiaries, affiliates, and their respective officers, directors, agents, and employees from any claim or demand, or actions, including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or

You expressly release Business Solutions as owned by Neurochip and/or its affiliates, as well as any of their officers and representatives, from any cost, damage, liability, or other consequence of any of the buyers or other service providers' actions/inactions, and specifically waive any claims or demands you may have in this regard under any statute, contract, or otherwise.


We demand that by visiting the Site, you agree that you are of legal age to create legally binding contracts, and that you are at least 18 years old or under the supervision of a parent or legal guardian. We give you a non-exclusive, revocable, and non-transferable license to use the Site in accordance with the Terms and Conditions set forth herein for the purpose of shopping for solution products listed to be bought or sold on the Site. Commercial usage or use on behalf of a third party is not allowed unless we have expressly authorized it in advance. If you are registering as a business entity, you confirm that you have the ability to bind that entity to this User Agreement and that both you and the business entity will abide by all relevant internet trading regulations. Registration as a member of the Site is limited to one per individual or business organization. Any violation of these Terms and Conditions will result in the cancellation of the permission granted in this paragraph immediately and without notice.

This Site's content is offered purely for educational reasons. Business Solutions representations on this Site, including pricing, available stock, features, add-ons, and any other data, are the responsibility of the merchants showing them, and we cannot guarantee that they are totally correct. Submissions or ideas expressed on this Site are those of the person(s) who made them, and they may or may not represent our views.

We give you a limited license to access and use this Site for personal purposes only; you are not permitted to download (except for page caches) or alter the Site or any part of it in any way. Any resale or commercial use of this Site or its contents; any collection and use of any Business Solutions listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools are not permitted under this license.

Without our express written consent, this Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, bought/sold, resold, visited, distributed, or otherwise exploited for any commercial purpose.

Without our explicit written agreement, you may not frame or use framing methods to enclose any trademark, logo, or other proprietary material (including images, text, page layout, or form). Without our explicit written agreement, you may not use any meta tags or other content containing our name or brand. Any unlawful use automatically terminates the permission or license we have given you to use the Site. Without our prior written approval, you may not use our logo or other proprietary design or trademark as part of an external link for commercial or other reasons.

You agree and undertake not to engage in any of the forbidden activities stated in this section; doing so will result in the instant deletion of your account, services, reviews, orders, or any other current unfinished transaction with us, as well as legal action in extreme cases:

  • Refusal to abide by the Terms and Conditions set out above, as well as any other guidelines and regulations relating to the use of the Site that may be found on the Site at any time.
  • Impersonate someone or something else, or fraudulently assert or otherwise misrepresent your association with someone or something else.
  • Use the Site in an unauthorized manner.
  • Try to gain unauthorized access to, or otherwise disrupt, other computer systems or networks linked to the Buying Platform or Services.
  • interfere with the use and enjoyment of the Site by others;
  • Post, promote, or transmit any banned items considered unlawful by the People's Republic of Bangladesh via the Site.
  • Use or upload in any way any software or material that contains, or that you have reason to suspect contains, viruses, damaging components, malicious code, or harmful components that may impair or corrupt the Site's data or damage or interfere with the operation of another Customer's computer or mobile device or the Site, and use the Site other than in accordance with the acceptable use policies of any connected computer networks, any applicable Internet standard, and use the Site other than in accordance with the acceptable use policies of any connected computer networks, any


We will not be liable for any business or personal losses (including, but not limited to, lost profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us at the time you begin using the Site.


Any software (including any updates or upgrades to the software, as well as any associated documentation) that we make available to you from time to time for use in connection with the Site is referred to as "our software" (the "Software").

Neurochip buyers may only use the software to enable you to access and enjoy our services as authorized by the Terms and Conditions and any other relevant terms available on the Site. You may not integrate any part of the Software into your own programs, compile any part of it with your own programs, transfer it for use with another service, sell, rent, lease, lend, loan, distribute, sub-license, or otherwise assign any rights to the Software in whole or in part. You may not use the Software in any way that is unlawful. We reserve the right to stop providing service to you and to cancel your ability to use the Software at any time. If you fail to comply with any of the Terms and Conditions contained here or elsewhere on the Site, your rights to use the Software will instantly end without notice from us. In the case of a disagreement with these Agreements and Conditions, additional third-party terms incorporated within the Site or delivered as such that are clearly indicated in relevant documentation may apply and govern the use of such software. All software utilized in any of our services is owned by us, our affiliates, or their software providers, and is protected by Bangladeshi laws, including but not limited to copyright laws.

You may be utilizing the services of one or more third parties when you use the Site, such as a cellular carrier or a mobile platform provider. These third-party services may have their own rules, terms of service, and fees that apply to your use of them.

You may not, and you will not encourage, assist, or authorize anyone else to, duplicate, alter, reverse engineer, decompile or disassemble, or otherwise tamper with our software, in whole or in part, or make any derivative works from or of it.

We may provide automatic or manual upgrades to the Software at any time and without notification to you in order to maintain it current.

Our website do not use any cookies or other software.


Anything you submit to the Site and/or send to us (collectively, "Submissions") becomes our exclusive and exclusive property and will not be returned to you. When you upload comments or reviews to the Site, you also give us the right to use your name in connection with such review, remark, or other material, in addition to the rights applicable to any Submission. You may not use a fake e-mail address, impersonate someone else, or otherwise mislead us or other parties about the origin of any Submissions. We reserve the right, but not the obligation, to delete or amend any Submissions without prior warning or legal action.


We may, in addition to any other legal or equitable remedies, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions without prior notice to you. If this Agreement is terminated, you must immediately cease all access to and use of the Site, and we will immediately revoke all passwords and account identification issued to you, as well as deny your access to and use of the Site in whole or in part, in addition to any other legal or equitable remedies. Any termination of this agreement will have no effect on the parties' respective rights and obligations (including, but not limited to, payment obligations) arising prior to the termination date. You further agree that the Site will have no liability to you or anyone else as a consequence of any such suspension or termination. Your single and exclusive remedy if you are unsatisfied with the Site or any terms, conditions, rules, policies, guidelines, or procedures used to operate the Site is to stop using it.


Neurochip and its affiliates are not the only ones who may run businesses, offer services, or sell Business Solutions lines on the Site. Businesses and individuals, for example, sell Business Solutions on Marketplace. In addition, we give connections to linked firms' and other businesses' websites. We are not responsible for researching or assessing any of these companies or persons, or the content of their websites, and we do not guarantee or promote their services. We take no responsibility or liability for any of these or any other third-activities, party's Business Solutions, or material. When a third-party is engaged in your transactions, you may determine by carefully scrutinizing them, and we may share customer information relating to those transactions with the third-party. You should read their privacy policies and relevant terms and conditions carefully.


Neurochip.com, the Neurochip logo, Neurochip Basics, and other marks on our Site are trademarks or registered trademarks in the relevant jurisdiction (s). Our graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of us, and they may not be used in connection with any Business Solutions or service that is not ours, in any way that is likely to cause confusion among customers, or in any way that disparages or discredits us. The owners of all other trademarks appearing on this Site may or may not be related with, linked to, or supported by us.

All intellectual property rights in the Site, information content on the Site, and all website design, including but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, as well as all software compilations, underlying source code, and software, shall remain our property, whether registered or unregistered. Under Bangladeshi copyright laws and international treaties, the whole contents of the Site are legally protected as a collective work. All intellectual property rights are retained.


You accept and understand that Neurochip is a sole proprietorship and a commercial concern, and that we retain the right to conduct business as we see proper to accomplish our goals. You also recognize that if you violate our Site's terms and we do nothing, we retain the right to employ our rights and remedies in any subsequent scenario where you violate these terms.


Please read these terms and conditions carefully before ordering any Business Solutions from the Site's Buyers ("We," "Our," or "Us," as applicable). These terms and conditions imply that you agree to be bound by them.


This section covers the terms and conditions for purchasing/selling Business Solutions or services on the Site.


All prices are in Bangladeshi Taka (BDT) and include VAT. They are posted on the Site by the vendor of the Business Solutions or service. The most current price shown on the item's Business Solutions detail page will always be reflected. Please keep in mind that this price may change from the one shown when you originally added the item to your basket. Adding an item to your basket does not guarantee the price shown at the moment. It's also conceivable that the price of an item will drop between the time you add it to your shopping cart and the moment you Buying it.

We do not match prices for items purchased or sold by any seller on our Site or other websites.

We are committed to providing our visitors with the most accurate pricing information on the Site; but mistakes may occur, such as when an item's price is incorrectly listed on the Site. As a result, we retain the right to reject or cancel any purchase without explanation. If an item's pricing is incorrect, we may, at our option, contact you for instructions or cancel your purchase and inform you of the cancellation. Whether or not the purchase has been confirmed and your money has been completed, we have the right to reject or cancel any such orders. In the event that your prepaid purchase is canceled, our refund rules will apply. Please keep in mind that Neurochip owns the whole return money. The amount of the refund is usually computed based on the price paid by the consumer after any discounts and other fees have been deducted.

On each Business Solutions information page, we give availability information for the Business Solutions mentioned on the Site. We can't be more explicit about availability than what we mention on that page or elsewhere on the Site. Please keep in mind that dispatch estimates are just that: estimates. They are not promised delivery timeframes and should not be used as such. If any of the Business Solutions you ordered turn out to be unavailable, you will be notified by e-mail or SMS as we process your order.

Please keep in mind that orders may be unable to be completed for a variety of reasons. At any time, the Site reserves the right to refuse or cancel any order for any reason. Before we accept your purchase, you may be required to submit further verifications or information, such as your phone number and address.

We reserve the right to request validation of your payment details before supplying you with the Business Solutions and to validate the personal information you submitted with us in order to prevent any credit or debit card fraud. This verification might take the form of an identification check, a check of where you live, or a check of your financial information. In the absence of a response to such an enquiry, the order will be immediately canceled within a reasonable time frame. We retain the right to cancel an order directly if we perceive a risk of fraudulent use of banking instruments or for other reasons, without providing previous notification or incurring any legal duty.

Voucher for Refund

  • Refund vouchers may be used on our website to pay for Business Solutions in whole or in part within the specified timeframe.
  • You cannot use a refund coupon from a separate account.
  • If a voucher expires, it cannot be replaced.
  • The Refund Voucher code may only be used once. The leftover amount of the Refund Voucher, if any, will not be reimbursed and will not be used for future transactions, even if the order value is less than the remaining voucher value.

Vouchers for Promotions

  • Each promotional offer (App voucher and new customer voucher) supplied will only be usable once per client. It is prohibited to use the same identity for several purposes.
  • You cannot use a promotional coupon and a cart rule discount at the same transaction.
  • The promotional voucher is non-refundable and cannot be exchanged for cash in whole or in part, and it is only good for one purchase.
  • A promotional coupon may not be usable during the Buying period or in combination with any other offer.
  • The voucher will only function if the minimum Buying amount is satisfied, as well as the other terms and restrictions.
  • Neurochip maintains the right to change or discontinue any voucher's operation at any time and without notice.
  • Neurochip is not responsible to any customer or household for any financial loss resulting from the denial, cancellation, or withdrawal of any voucher, or from a customer's failure or inability to use a voucher for any reason.
  • If a voucher expires, it cannot be replaced.
  • There can be no promotional offers for infant feeding Business Solutions.

Vouchers for Rewards

  • Customers who have previously been flagged by Neurochip for fraudulent activity will be unable to receive any vouchers or participate in any campaigns.
  • A consumer may not use a single device to manage several accounts.
  • Promotional Products
  • During the offer time, one buyer will be entitled to Buying one 11tk deal and surprise package.
  • Fraud and Security
  • You guarantee to Neurochip that you are the properly authorized receiver of the voucher and that you are using it in good faith when you use a voucher.
  • You may be committing a civil or criminal crime if you redeem, try to redeem, or promote the redemption of a voucher to get discounts to which you are not entitled.
  • If we have reasonable grounds to think that a voucher is being used improperly or illegally, we may reject or cancel the voucher/order, and you agree that you will have no recourse against us if we do so. In such cases, Neurochip retains the right to take whatever additional action it sees necessary.


When Business Solutions or services are buy/sold by third parties, we make no guarantee or warranty as to details (such as value, buying ability, etc.) of the Business Solutions or services advertised to be buy/sold on the Site. We do not sponsor or condone the Buying or Buying of any Business Solutions or services on the Site, either implicitly or explicitly. We assume no responsibility for any errors or omissions made on its or behalf third-party's.

We are not liable for any violation or non-performance of any contract between you and the sellers/buyers. We cannot and do not vouch for your or the buyers' activities as they complete transactions on the Site. We are not obligated to arbitrate or settle any dispute or disagreement that may arise as a result of transactions on our Site.

We do not obtain ownership to or have any rights or claims over the Business Solutions or services given by a vendor at any stage throughout any transaction entered into by you with a third party on our Site. As a result, we have no responsibilities or liabilities in relation to the contract(s) you and the seller have entered into (s). We are not liable for poor or delayed service performance, or for any damages or delays caused by Business Solutions that are out of stock, unavailable, or back ordered.

Because of a technical issue, typographical error, or other reason, pricing on any Business Solution(s) or related information as reflected on the Site may be incorrect as published, and as a result, you accept that the seller or the Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such purchases will be reimbursed to you in accordance with our refund policy.


It is strictly not forbidden to buy or resell or process the business solutions for commercial purposes. Legal action may not be taken against any unauthorized personnel found committing the above act.


Please have a look at our Returns Policy.


You agree to pay all fees, prices, and charges related with the Purchase/Sale of Business Solutions from the Site, as well as any and all relevant taxes under applicable law.


Your order is a legally binding offer to purchase the Business Solutions or service offered on our Site from the vendor. When you make an order to Buy our Solutions, any confirmations or status updates you get prior to the production of your order are only for the purpose of validating the order data you gave and do not imply that the order has been confirmed. When the Business Solutions are handed over to you, your order acceptance is deemed confirmed. You may get different dispatch confirmations if your purchase is sent in several packages. We give an estimated schedule for the processing of your purchase when you place your order. We pledge to you that we will make every reasonable attempt to meet the estimated deadline. You and the sellers/buyers are the only ones who propose and agree on commercial/contractual conditions. Price, other charges, payment methods, payment terms, date, duration, and mode of delivery, warranties linked to Business Solutions and services, and after buying services related to Business Solutions and services are all examples of commercial/contractual terms. Neurochip has no influence over, and does not decide, advise, or participate in the offering or acceptance of such commercial/contractual conditions between you and our team in any manner. Prior to handing over, the seller has the right to cancel any order at its sole discretion. We will send you an email or SMS to notify you of the cancellation in a timely manner. Any prepayments made in the event of such cancellation(s) will be reimbursed to you within the specified time limits.


  • Stock availability:
  • Orders are contingent on stock availability.
  • Delivery Timeline:
  • Neurochip delivery timeframe/line may take a little longer than normal.
  • Due to a force majeure event, such as political unrest, a political event, national/public holidays, and so on, delivery may be delayed.
  • Cancellation:
  • Neurochip reserves the unrestricted right to cancel any order prior to dispatch for any reason, including, but not limited to, the Business Solutions being mispriced, out of stock, defective, malfunctioned, and containing incorrect information or description due to technical or typographical error, or for any other reason.
  • Refund Timeline:

If an order is canceled, the money for that purchase will be returned within 10 to 15 working days, however in unusual situations it may take longer. If any cash back is received, it will be offset against the return amount.

You affirm that the Business Solutions(s) or service(s) you bought are for internal / personal use and for commercial resale. You permit us to make a statement on your behalf to any governmental entity, specifying the aforementioned reason for your orders on the Site. When the quantity of an order exceeds the normal individual consumption, the Site may not cancel it. This applies to the amount of Business Solutions ordered in a single order as well as making several orders for the same Business Solutions when the individual orders total may more than the normal individual consumption. What constitutes a typical individual's consumption quantity restriction will be determined by a variety of variables and in our exclusive discretion, and will vary from person to person.

Before the item is dispatched to you, you have the option to cancel your order at no cost. Please note that we only sell Business Solutions in quantities that correspond to the average household's needs and for commercial resale. This applies to the amount of Business Solutions ordered in a single order as well as making many orders for the same Business Solutions when each order contains a quantity typical of a typical household. Please see our Refund Policy for more information.